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About Home and Away

About Home and Away

Established in 2007, Home & Away Estates provide a professional service coupled with a friendly, local approach. Our team have an unrivalled knowledge of the property market.

Home & Away is committed to delivering the highest levels of customer service and joined The Property Ombudsman service in order to further these aims.

Our people are well trained, highly motivated and dedicated to achieving results. Honesty, integrity and a commitment to do their best are typical qualities of H&A people. They receive excellent training and regular coaching throughout their career and enjoy the support and encouragement of experienced Directors. Our Directors, Chris and Katia who are landlords themselves have been letting & managing properties for over 30 years. Above all, all their people have energy, enthusiasm, drive and determination. They are individual entrepreneurs who work effectively within a team and in partnership with you to achieve a successful outcome.

From your first contact with one of our experienced property consultants you will see that we have the right qualities and motivated approach to get you moving. We believe our success and business reputation are dependent upon all of our clients being completely satisfied with the service we provide, which is why we will guide you through every step of the transaction.

We pride ourselves on getting to know each property, we work hard to only provide the best quality housing for the best quality tenants on the market. Our wide range of letting services has been carefully created to ensure that you are provided with complete assistance and support, should you need it.

We always try to deliver great customer service to each and every one of our clients and we like to think that most of the time we get it right.

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Refundable Holding Deposit: 1 Week The deposit will not be returned if the tenant fails a right to rent check
Security Deposit: 5 Weeks
Rent: As agreed with landlord
Changes to Tenancy: £50.00 Inc VAT(or reasonable costs if these are higher)
Early termination charge: According to costs incurred and re-letting of the property.
Late payment of rent: 14 Days or more overdue, fees not to exceed 3% above Bank of England base rate
Replacement keys:  Cost price
Utilities,council tax: Tenants responsibility
Communication services,TV Licence ETC: Tenants responsibility
Client Money Protection Scheme: NAEA Propertymark - M0242856
Property Redress Scheme: NAEA Propertymark

 

 

Refundable Holding Deposit: 1 Week The deposit will not be returned if the tenant fails a right to rent check
Security Deposit: 5 Weeks
Rent: As agreed with landlord
Changes to Tenancy: £50.00 Inc VAT(or reasonable costs if these are higher)
Early termination charge: According to costs incurred and re-letting of the property.
Late payment of rent: 14 Days or more overdue, fees not to exceed 3% above Bank of England base rate
Replacement keys:  Cost price
Utilities,council tax: Tenants responsibility
Communication services,TV Licence ETC: Tenants responsibility
Client Money Protection Scheme: NAEA Propertymark - M0242856
Property Redress Scheme: NAEA Propertymark

 

Refundable Holding depositCapped at 1 weeks rent
Security DepositCapped at 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000
RentThe agreed monthly rent
Changes to tenancyCapped at £50 inc VAT
Early termination chargeNot exceeding the landlord’s financial losses
Late payment of rentInterest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue
Replacement keysReasonable costs or give the tenant the option to purchase themselves
Utilities, council tax, communication services, TV Licence etcTenants own responsibility unless otherwise stated in contract
Client Money Protection Scheme Membership detailsThe law requires your membership details
Property Redress Scheme Membership detailsThe law requires your membership details